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In-sourcing – the new out-sourcing?

From time to time, the idea of sacking the HR Department drifts across the blogosphere. The whiff of aggravated sentiment usually carries a hint of ‘A plague on both your houses’ – a human feeling that...

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Taking it on-board, not taking it on the chin

Depending on the context, feedback can be a) an opportunity for learning or reflection, b) a helpful gauge of the impact that we have on others, or c) an unpleasant squealing noise that makes us...

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Highly engaged, but with yesterday?

If the 1960s and 70s were the era of ‘free love’ (a highly debatable point at any level other than glib slogan-slinging, of course), perhaps the current decade is one of what we might call ‘cheap...

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Supporting business growth by supporting your managers

If organisations are structures in the broadest sense, line managers are the crucially important pillars that ensure their integrity. Less metaphorically, they are also critically significant in...

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Passing Unnoticed

Back in 2007, The Washington Post collaborated with leading concert violinst, Joshua Bell, to organise a stunt, their coverage of which has since ‘gone viral’ on the world’s social media platforms. You...

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A long but broken engagement?

Back in April 2010, we wrote about the MacLeod Review, a government review into the complex and timely issue of employee engagement. Judging by the frequency with which we read about the topic in the...

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Foot in mouth or fingers in ears? Feedback is a matter of give and take

David Silverman has recently published an interesting article at Strategy & Business about the importance of listening, using a real world example as a metaphor. You can partly guess the example...

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Book Review – Turning Learning into Action: A proven methodology for...

In their 1992 classic, Transfer of Training, Mary Broad and John Newstrom explained how the ‘transfer problem’ was the principal reason why only 15% of what people learn during formal training is...

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Put yourself in her shoes for a moment …

In an age where attention often has to be grabbed rather than requested, one charity hit upon a way of highlighting violence against women – and showing that men can and do care – that was fairly...

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We welcome your input …

At some level, most of us – if we are being entirely honest – probably play lip service to something from time to time. If we didn’t, situation comedy authors would have to stop using the character...

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